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Essential communication skills

Your communication skills make all the difference

  • Discover what you can achieve with stronger communication skills 
  • Conduct business meetings with fewer misunderstandings and greater results
  • Practice giving feedback, listening and asking probing questions

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1 day
Starting moment
Will start in May

You will learn this in Essential communication skills

Strong communication starts with yourself, even in the workplace. It is always beneficial to enhance your communication skills and techniques. This one-day communication training teaches you how to get more out of business meetings. You gain more awareness of how you come across to others, and learn to avoid the phenomenon of miscommunication. 

You gain practical insights, exercise your communication skills and feel the impact right away. In just one day, you become a master of listening, asking probing questions and giving feedback. The course covers verbal as well as non-verbal communication topics. It includes topics like intonation, projection and body language. 

The following subjects are covered:

  • Gaining experience with techniques such as listening and asking probing questions
  • Seeing and hearing how verbal and non-verbal communication enhance each other
  • Learning to give constructive feedback
  • Bringing structure to a conversation

New Heroes

During this training you will have access to the online platform New Heroes and you will work actively with assignments from the New Heroes learning journeys. You can also continue to work on your own personal strength, communication and leadership skills on your own initiative. Everything at your own pace, wherever and whenever you want.


  • You are aware of your communication style and what it projects to others
  • You are more easily understood, with less miscommunication
  • You listen actively and ask the right questions at the right times
  • You give feedback to others effectively
  • You add strength to your message with focused non-verbal communication 

For anyone who wants to understand and be understood

Target audience

Ask probing questions and remain on the same page with others. Hear what is said and what is left unsaid. Strong communication is a vital skill, but it takes practice. This course provides you with practical tips and tricks that you can apply immediately. Get ready to make a much stronger impact during your business meetings from now on.

Choose in-person or online

When you register, you can choose for an in-person course at one of our venues. Or, register for an online course in the 'virtual classroom'. Which do you prefer? With the 'virtual class' we guarantee the same quality and results. You can read it on www.suas.nl/opleidingen-en-trainingen/virtual-classroom-en.


This training costs a total of € 695,45 VAT not applied and is composed of the following components:

Training course 

Your investment in this training course is € 549,00 (excluding 21% VAT). 

Are you following the training privately or through a VAT-exempt organisation (e.g. government, healthcare institution or bank)? Then we offer you the advantageous option of not paying VAT, but only a surcharge of 10% on the training and that which is inextricably linked to the training. Your investment is then € 603,90. You can indicate this during your registration (online or by telephone). 

Financing and STAP budget

Do you want to study more economically? There are several interesting opportunities and legal schemes to take advantage of. Check them all out at www.suas.nl/financieringsmogelijkheden (Dutch page).

Would you like to make use of the STAP-budget subsidy scheme? Then any arrangement costs will not be charged and different favorable prices and starting dates may apply. All information about this and the scheme itself can be found at www.suas.nl/stap-budget (Dutch page).

Course material

Your investment in course material is € 76,45 (excluding VAT). You will receive:

  • Personal licence for learning environment MijnSN
  • Succeskit SUAS ENG
  • 6 months subscription online training New Heroes
  • Material package
  • Feedback waaier (Engels)

The package also contains specific material used in this training course, such as hand-outs and online tests and scans. If you are already in possession of the literature or do not want to receive it through us, please indicate this in the comments field on the online registration form or when you register by telephone. 

Facility costs

There is a € 70,00 (excluding VAT) charge for the use of the venue, coffee/tea and an extensive buffet lunch. Facility costs do not apply to virtual courses.


Start and end measurement

This course improves your skills. We can guarantee that. How? Before you start your course, you take a scan. This determines your starting level and helps set the right goals. You receive a personal report. That way, you know exactly where you stand, what you want to accomplish, and how to get there. Your trainer helps you to focus and develop, in order to reach your full potential. After your training is done, you take another scan. This end measurement shows how much you’ve grown, and where you can still develop your skills further.

Course day

The training course consists of an online kick-off and 1 block of 1 day.


  • 1 day from 9.30 AM till 5.00 PM

You train virtual? Then we modify the course days: a training that original takes one day, will be virtual in two days of 3,5 hours. In this way we ensure that you do not spend full days behind your screen and you stay fresh enough to absorb the information. View the schedule for your course days and times.


The maximum group size for the training course is 14 participants.


On completion of the training course and subject to attendance and active participation, SUAS will award a certificate. Our certificates are highly regarded in the business community.


Are several colleagues facing the same challenge? Then in-company is the ideal option. This course or training can be organized within your organization. Our specialized sister company Relevance will develop this customized training program in cooperation with you. Relevance will then adapt the assignments and examples to the practical situation in your organization.

Benefits of Incompany

  • Efficient - You bring the knowledge and competences of entire teams to a higher level in one go.
  • High efficiency - The specific learning objectives and wishes of your colleagues are central.
  • Assurance - We use current practical situations for optimal assurance of learning goals.
  • Always - You decide when we organize the course or training.
  • Everywhere - We organize the course or training wherever you want. Inside or outside your organization.

Request advice


The Stap budget is a government subsidy of up to € 1,000 to follow an education, training or course. It is for everyone who wants to develop themselves from the age of 18 until the age of AOW. Use it as an opportunity to deepen your knowledge within your career, or to finally do that retraining you have been dreaming of for so long. 

Apply for a STAP budget? It only takes a moment!

  1. Choose your course and start date. You must start within three months of applying for the STAP budget.
  2. Register for your course with the STAP budget. Save your proof of registration. You will need this for your application to UWV.
  3. Apply for the STAP budget at UWV with your proof of registration. You will receive a reply within four weeks.
  4. Is your application approved? Start with your course!

READ MORE (in Dutch)

What others say about Essential communication skills


8.7 out of 10

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Start now with Essential communication skills

Essential communication skills

Your communication skills make all the difference

  • Discover what you can achieve with stronger communication skills 
  • Conduct business meetings with fewer misunderstandings and greater results
  • Practice giving feedback, listening and asking probing questions

Questions or need advice?

Click on the links below to get in touch

Prisca Egter van Wissekerke

Training advisor

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